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Grow your practice faster with a seamless, connected customer experience

April 2026

Omnichannel marketing helps you create a seamless experience for your patients across every touchpoint—website, email, social, mobile, and even instore.

All your channels work together, so customers get consistent, personalized messaging no matter where they interact with your brand.

The result?  More effective marketing, your customer journey feels smoother, and you deliver experiences that increase your engagement, conversion rates, and loyalty.

Introducing PatientConnect: Your All-In-One Engine for New Patient Growth. 

PatientConnect is a streamlined, high‑impact marketing program built to help you reach more qualified patients and turn their interest into appointments. By combining personalized email campaigns, custom video, dynamic banner ads, and smart retargeting, it delivers a connected experience that keeps your practice top of mind at every step.

The program begins with personalized conquest emails to 50,000 adults ages 55+ in your market—introducing your practice with tailored messaging that educates, engages, and drives website traffic. 

Once prospects visit your site, they’re reengaged through CTV ads, display banner ads, and social retargeting, ensuring your message follows them across the platforms they use most. To further elevate your presence, Patient Connect includes a custom 30‑second video created specifically for your practice, used across your retargeting ads and anywhere else you choose to promote your brand.

For practices looking to maximize conversions, an optional direct mail boost sent only to consumers who have already interacted with your digital campaign, focusing your spend on high-intent prospects.

The program includes personalized email deployments, a custom video, digital and CTV retargeting (including banner ads), monthly reporting, and a leads list you can nurture long-term. 

Ready to bring more patients through your doors?

Take the next step toward smarter, more efficient practice growth with PatientConnect.  Let’s work together to turn interest into new appointments. 

Learn more about PatientConnect

  • Cassie Marini, Account Marketing Services Manager, has been a dedicated member of the Sonova family since 2010. A passionate advocate for small businesses, she specializes in building collaborative partnerships with customers to craft strategic marketing plans that drive results. With a focus on enhancing patient experiences and leveraging marketing automation solutions, Cassie empowers hearing healthcare providers to achieve their business objectives and thrive in a competitive market.