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It’s National Hearing and Speech Month! Enhance your patient education assets with two distinct services from Inner Circle

May 2024

On-Demand’s Patient Education Video Player gives you the tools to engage and educate patients who visit your website, as well as providing you & your clinicians powerful in-office counseling tools. VMCast Waiting Room Education allows you to create ad-free television broadcasts to educate and entertain patients in your waiting room.

Both services, provided by ViewMedica, give you access to a library of over 2,000 highly visual patient education videos, available in both English & Spanish. These videos can be quickly & easily branded for your practice and either embedded on your website, accessed with the free On-Demand app for in-office consultations or added to a Fire TV stick to create a customized broadcast for your waiting room TV.

VMCast Waiting Room Patient Education

When patient education videos are shown in the waiting room, patients are more likely to ask better informed questions. And with video content that can educate on the benefits of binaural amplification, the impact of hearing loss on cognition and quality of life, you may find patients come into their appointments ready to start the conversation.

  • Tons of content: In addition to ViewMedica’s extensive library, including Phonak videos, ENT, Audiology & entertainment videos you can include custom slides and your own videos in your broadcasts.
  • Simple Set Up: No need to replace your current TV or buy expensive hardware. ViewMedica provides Inner Circle members with their first Fire TV Stick and the VMCast app for free. Just plug and play.
  • Easy to Manage: The online content loop management system lets you build your broadcast quickly and edit it at a moment’s notice from any computer or smart device.
  • Customizable: Use your branding to share unique messages with patients, like promotions, services, staff introductions, or promote your social media. You can even add local weather or news. Why not put your waiting room television to work for your practice?

On-Demand Patient Education Video Player

Up to 80% of consumers, including prospective patients, research a business online before visiting in person or making a purchase. Your practice’s website is one of the criteria prospective patients utilize when making their decision, so use it to make an impact!

  • Website – Generate more leads: Combine your own videos and information slides with videos from the On-Demand library to create custom branded presentations to post on your website, social media, or email to patients. All links shared via social media or email will be practice branded and drive traffic back to your practice website.
  • Easy-to-Use App: The On-Demand app, available for Macs, PCs, iOS and Android devices, gives you the power to turn every device in your office into a patient education station. Access your video library on any computer or tablet to be used during patient consultations.
  • In-Office – Create powerful counseling tools: Create in-the-moment- visual aids with built in features like chapters, markup mode & brochure. All videos, including your own presentations, feature markup mode, which lets you illustrate your points by drawing on video frames and images to enhance the patient education experience. And, each video includes a printable brochure, branded for your practice.

This National Hearing and Speech Month, turn your waiting room, your website, and your practice, into a patient education powerhouse. To learn more and get started, visit the Inner Circle Dashboard Marketing & Business Services Tab. Place On-Demand Patient Education Video Player &/or VMCast Waiting Room Education in your cart to schedule your no obligation demonstration. Inner Circle points may be used once invoiced from the vendor for this service.

  • Laurie Daley is a Senior Practice Services Manager at Sonova. Prior to joining Phonak in 2012, Laurie practiced as a clinical audiologist in central Massachusetts. As part of the Phonak outside sales team, she has shared her passion for helping patients on their journey to better hearing with her customers and the team she led as Region Director. In her current role, Laurie continues to work with hearing healthcare providers to deliver an exceptional patient experience, and to thrive & grow in an ever-evolving industry.